Terms & Conditions
Luminos Minds – Terms & Conditions
1. General
By enrolling in any Luminos Minds class, workshop, or program, you agree to the following Terms & Conditions. These terms apply to all students, parents, and guardians using our services.
2. Enrollment & Payments
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Enrollment is confirmed only after full payment is received.
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Class spots are limited and granted on a first-come, first-served basis.
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All pricing is subject to change; however, confirmed enrollments are not affected by future price changes.
3. Attendance & Rescheduling
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If you are unable to attend a scheduled class, you may request a reschedule for another available session of the same course.
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To reschedule, you must contact us at least 24 hours before the start time.
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Rescheduling is subject to instructor availability and class capacity.
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Missed classes without prior notice will be marked as completed and cannot be rescheduled.
4. Refund Policy
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All class bookings are non-refundable.
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In the rare event Luminos Minds cancels a class, you will receive either:
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A make-up class, or
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A full refund for the cancelled session.
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5. Code of Conduct
To maintain a safe and positive learning environment:
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Students are expected to behave respectfully toward instructors and peers.
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Disruptive behavior may result in removal from a session without refund.
6. Parent/Guardian Responsibility
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A responsible adult must ensure the student is available and prepared for the online class at the scheduled time.
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Parents/guardians are responsible for ensuring students follow all class instructions safely, especially for hands-on STEM activities.
7. Use of Class Materials
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All course content—including slides, worksheets, videos, projects, and teaching material—is the intellectual property of Luminos Minds.
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Materials may not be copied, shared, distributed, or used for teaching purposes without written permission.
8. Media & Photography Consent
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From time to time, screenshots or photos of student work may be used for marketing or educational purposes.
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You may opt out by emailing us at the time of registration.
9. Technology Requirements
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Students must have a stable internet connection and a device capable of accessing online class platforms.
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Luminos Minds is not responsible for missed classes due to technical issues on the student’s side.
What to include in the T&C document
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.