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Terms & Conditions

Luminos Minds – Terms & Conditions

1. General

By enrolling in any Luminos Minds class, workshop, or program, you agree to the following Terms & Conditions. These terms apply to all students, parents, and guardians using our services.

2. Enrollment & Payments

  • Enrollment is confirmed only after full payment is received.

  • Class spots are limited and granted on a first-come, first-served basis.

  • All pricing is subject to change; however, confirmed enrollments are not affected by future price changes.

3. Attendance & Rescheduling

  • If you are unable to attend a scheduled class, you may request a reschedule for another available session of the same course.

  • To reschedule, you must contact us at least 24 hours before the start time.

  • Rescheduling is subject to instructor availability and class capacity.

  • Missed classes without prior notice will be marked as completed and cannot be rescheduled.

4. Refund Policy

  • All class bookings are non-refundable.

  • In the rare event Luminos Minds cancels a class, you will receive either:

    • A make-up class, or

    • A full refund for the cancelled session.

5. Code of Conduct

To maintain a safe and positive learning environment:

  • Students are expected to behave respectfully toward instructors and peers.

  • Disruptive behavior may result in removal from a session without refund.

6. Parent/Guardian Responsibility

  • A responsible adult must ensure the student is available and prepared for the online class at the scheduled time.

  • Parents/guardians are responsible for ensuring students follow all class instructions safely, especially for hands-on STEM activities.

7. Use of Class Materials

  • All course content—including slides, worksheets, videos, projects, and teaching material—is the intellectual property of Luminos Minds.

  • Materials may not be copied, shared, distributed, or used for teaching purposes without written permission.

8. Media & Photography Consent

  • From time to time, screenshots or photos of student work may be used for marketing or educational purposes.

  • You may opt out by emailing us at the time of registration.

9. Technology Requirements

  • Students must have a stable internet connection and a device capable of accessing online class platforms.

  • Luminos Minds is not responsible for missed classes due to technical issues on the student’s side.

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

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